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FAQ
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How long does shipping take?The shipping duration depends on the shipping method selected and the destination. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-5 business days for delivery.
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Do you offer international shipping?Yes, we offer international shipping to various countries. You can check the list of countries we ship to during the checkout process or contact our customer support for more information on international shipping options.
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How long does shipping take?The shipping duration depends on the shipping method selected and the destination. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-5 business days for delivery.
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How can I check the status of my order?To check the status of your order, you can log in to your account on our website and navigate to the 'Order History' section. There, you will find detailed information about the current status of your order.
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What Payment Methods do you accept?We accept various payment methods including credit cards, PayPal, Google Pay, Apple Pay, and card readers. You can choose your preferred payment option during the check out process.
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