Shipping & Returns
Shipping Policy
At Four-Legged Pet Shop, we offer fast and reliable shipping for all your pet needs. We take great care in packaging your items to ensure they arrive in perfect condition. Shipping costs vary depending on the size and weight of the package, but we offer free shipping on orders over $50!
Order Processing
-
Orders are processed within 1-2 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed the next business day.
Shipping Options & Costs
-
Standard Shipping: Delivered within 5-7 business days. Flat rate of $X.XX.
-
Express Shipping: Delivered within 2-3 business days. Rate calculated at checkout based on weight and destination.
-
Free Shipping: Available on orders over $XX.XX. Applies to standard shipping only.
Delivery Areas
-
We ship within [Country/Region Name].
-
International shipping is available to selected countries. Please note that delivery times and rates may vary.
Order Tracking
-
A tracking number will be emailed to you once your order ships. Use it to track your package online.
Special Notes
-
Perishable items (e.g., frozen pet food) may have additional handling fees and may only ship via express methods to ensure quality.
-
Some products, such as large pet furniture or heavy bags of food, may incur extra shipping charges due to size or weight.
Shipping Restrictions
-
We cannot ship to P.O. boxes or military APO/FPO addresses.
-
Certain items may have restrictions due to state, local, or international regulations.
Lost or Damaged Packages
-
If your package is lost or arrives damaged, please contact us within 7 days at [support email/phone]. We will assist in resolving the issue promptly.
​
​​
Returns & Exchange Policy
We want you to be completely satisfied with your purchase from Four-Legged Pet Shop. If for any reason you are not, we offer hassle-free returns and exchanges within 30 days of purchase. Simply contact us and we will provide you with a prepaid return label. Once we receive your return, we will issue a refund or exchange the item for you.